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Our door’s always open.

If you have questions, you’ve come to the right place. Learn how to use the Frontdoor app, choose a membership plan, start a video chat and more.

The handiest tool in your toolbox.

Think of Frontdoor as a back pocket tool that helps you handle home repairs as they happen. Never let a leaky dishwasher or improperly installed light fixture ruin your day. You can also talk to an Expert to get a second opinion on an estimate. Start with a video chat, then get going with a membership plan. Everything happens on the Frontdoor app, and it’s all just a download away.

Getting started is easy.

1. Download the app

Download the free Frontdoor app from the Apple App Store or Google Play. It all starts with a simple tap.

Download for free

2. Start your free video chat

Video chat in real time with a plumbing, electrical, HVAC, appliance repair or handyman Expert to help diagnose your issue and determine next steps.

3. Choose a membership plan

Access Frontdoor with a free, Basic membership. Or explore Prime for more video chats, vetted Pros, and exclusive discounts. Compare plans.  

How to get ready for video chat

Frontdoor’s home repair Experts are just a video chat away. Here’s how you can prepare for a call:

  1. First thing’s first: grab your phone and open the Frontdoor app.
  2. Be at the site of the issue so the Expert can see what you’re seeing.
  3. Have a toolbox handy in case you have to complete a repair.
  4. Safety first. You may be asked to turn off power for electrical issues and water for plumbing
  5. Leave jitters at the door (it’s not a first date!). We know you may not know what you’re doing, and that’s why we’re here.