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Roy Neely

Roy Neely

Trade/Area of expertise: HVAC

Years of experience: 10 years

Favorite tool: A multimeter

Meet Roy!

Say hello to Roy Neely, a video chat Expert and seasoned HVAC tech with 10+ years’ experience in heating, ventilation, and air conditioning. 

Roy has always applied a continuous learning mindset to his work. As a dedicated Frontdoor Expert, he finds it rewarding to help resolve HVAC problems for homeowners. With just a few clicks, Roy can provide immediate support, offer valuable advice, and efficiently guide members towards the best solutions.

Whether you're facing a minor glitch or a major HVAC challenge, Roy's expertise can help you quickly find a sensible solution. If you’re having HVAC issues, one of our many Experts, like Roy, can lend a helping hand.

Fun fact: Roy is a man of many hobbies, including boating.

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I enjoy the satisfaction of solving complex problems and improving the comfort and well-being of homeowners. Being able to provide efficient solutions and see the immediate impact on their lives is incredibly rewarding. 

Research thoroughly, understand your limitations, prioritize safety, use quality tools and materials, follow instructions carefully, and don't hesitate to seek professional help when needed.

I ensure proper equipment usage, follow safety protocols and guidelines, wear appropriate protective gear, maintain a clean and organized workspace, and stay vigilant for potential hazards or risks.

Because it symbolizes the spirit of innovation and pioneering that we embody here at Frontdoor. 

Prioritize regular HVAC maintenance. Taking proactive steps such as cleaning or replacing filters, inspecting and cleaning coils, and scheduling professional tune-ups can significantly extend the lifespan of your HVAC system and prevent costly repairs. Regular maintenance helps ensure optimal performance, energy efficiency, and improved indoor air quality, keeping your home comfortable and your HVAC system running smoothly.

One memorable success story from my career as an HVAC tech occurred when I was called to a home where the air conditioning system was no longer cooling during a scorching summer heatwave. After discovering the issue and fixing the problem, the homeowners were so grateful for providing relief from the heat. What made this success story truly memorable was witnessing the immediate impact it had on the homeowners' lives. It was a rewarding experience that reminded me of the importance of my work and the satisfaction of helping homeowners in need. This success story serves as a constant reminder of the positive impact I can have as an HVAC tech.